On the day of despatch, we will send you a shipping notification email. This email will contain your tracking ID and a link to track your order. Simply click the link and you will be able to follow your orders progress right up to your front door!
If you do not receive this shipping confirmation email, please click here to contact us with your full name and order details.
Alternatively you can track your order here by entering your tracking number
Australia Post (Tracking number begins with LS)
Couriers Please (Tracking number begins with CPB)
Changes in delivery processes
In response to the current COVID-19 situation, our delivery partners have implemented temporary measures to minimise physical contact as much as possible. These steps are in place to ensure your safety and that of their staff is prioritised, whilst maintaining the appropriate services. Please find their statements below:
Couriers Please
https://www.couriersplease.com.au/About/Latest-News?NewsID=159
Australia Post
https://auspost.com.au/about-us/news-media/important-updates/coronavirus
On their & our behalf, we thank you for understanding.
If the courier is unable to assist you with your inquiries, please contact Brooks Running directly.